Our goal is 100% customer satisfaction. If you are not completely satisfied, we will fix the problem or you don't pay. It's that simple.
Below is a list of our most common services, along with the price. If we quote you a price for a service, you will never pay more. You will never end up with "hidden" fees or any charges we didn't already discuss.
Virus / Spyware Removal - Is your computer running slow? Do you have strange popup messages? We will scan and clean your computer so that surfing the web is safe again.
Diagnostic - We will get to the heart of the issue and determine the source of your computer problems through a series of diagnostic tests. We will then recommend the best course of action to get your computer back up and running.
Computer Optimization - Whether you are trying to squeeze a little more life out of an old computer or you just feel like it should perform better, we will perform a series of tweaks and performance enhancements to make your system perform like never before. We will remove unwanted files, stop unnecessary processes, defragement the hard drive, and bring your system up to date with the latest security patches.
Hardware Installation - We can install your new hardware such as DVD drives, hard drives, memory, or graphics cards.
Hardware not included.
Software Installation - From the latest game to your annual tax preparation software, we can install almost any software on your computer and test it out to guarantee it will work once we leave.
Software not included. Excludes operating system install
Operating System Installation - Thinking of upgrading to the latest version of your operating system? We will advise you on the requirements and install the operating system for you along with the latest updates.
Operating system not included.
Hard Drive Crash Recovery - When your hard drive crashes, it's time to call us. We are experts in recovering data from systems that otherwise would be gone forever. We will recover up to 9GB of your most valuable data (more than most people have).
In-home Networking Consultation - Find out what it will take to get your computers networked and sharing the same internet connection.
We will visit your home to survey your networking needs, recommend necessary hardware, and provide you with estimates on equipment costs.
Wireless / Wired Network Setup - Share the internet, files, and printers with all the computers in your home. We will come to your house and install or troubleshoot your wireless network. In addition to the installation, we will secure your network so your neighbors cannot "borrow" your internet without your knowledge.
Web Design / Web Hosting - Put your business on the web. From a starter website to a grand site with e-commerce, we will happily work with you to get online.
Packages start at $299
Service Call - Sometimes we are called to homes only to find a cord unplugged or something that is really a quick fix. If this is the case, we will not try to charge you for additional services, we'll just fix the problem and leave. However, time is money and we do charge a minimal fee for this.